Good benefits but unnecessarily challenging - Advanced Repair Agent Best Buy Employee Review

3.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

-Access to most information on benefits and SOP. -Easy time off requests for part-timers. -Employee discount. -Some in store leaders really have your back and make the work day bearable. -Good pay for an entry level IT job.

Cons

-Constantly short-staffed. -Inconsistent schedule/regular lack of hours. -Difficult work/home balance at times. -Double standards (lack of accountability for some if they bring in memberships/credit cards). -Less management positions in store=less opportunity to grow unless you switch stores. -Retail job=verbal abuse from customers. -Pay too low for skilled IT (with certifications/degree)

Explore other reviews about Best Buy

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great management Helpful Staff Opportunities to grow

Cons

If you start out on registers up front it can be difficult to learn on the floor and find a department especially if you are not selling enough credit cards and memberships

2.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-It's a job that is available in most locations.

Cons

-The company, on a corporate level, doesn't seem to grasp the value of the talent they have. - Close ties with Citibank subvert the importance of product knowledge, customer service, and revenue for credit card sales. - Daily Performance check-ins are overbearing and myopic. - Tends to burnout motivated employees with false carrots and hollow promises. - Pay's terrible, and rides the line of predatory at times.

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