Started off well - Client Service Executive Barclays Employee Review

2.0
15 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Working from home, nice colleagues

Cons

Overtime paid peanuts, you only get paid if you work more than 30 min in blocks of 15 min. So many days you work for free. You are expected to be ready, so 15-10 min from your own time and don’t expect to be paid for that. Even though at the interview I was assured that the working hours were 9-5 as advertised (this was only for the training). The job was advertised as remote, very flexible to find out after 6 months that I’m expected in an office from September even though the office is nearly 2 hours away from my house to do the same job I’m doing from home. You are just a number and the managers are not helping much. The training is minimal and barely covers what you are actually expected to know in your job. When faced with the “return to the office” offer I was given 2 options, give your notice or go to the office.

Explore other reviews about Barclays

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Chill and work life balance

Cons

no money, no increment, check

3.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Workload is manageable they don’t put too much on you. Hybrid you come into office once a week.

Cons

Some managers are nice some are not and if you have a manager who doesn’t like you it will make the job stressful. If you get a zero for QA part of your bonus will be gone and if you get 3 within a 7 month period you will have to come into office 3 days a week and be on a final and will not get a bonus, bonuses could be higher in my opinion, if your not a good collector they could be as low as $500-$700 every 3 months if your a decent collector they could be $1500 every 3 months if your a good collector they could be $2250-$3375 every 3 months but the base pay isn’t high enough either it’s 50k to 56k all around just not enough money

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