3.0
17 Sept 2015
Former employee
New York, NY
Recommend
CEO approval
Business outlook
Pros
My local department was excellent. Great management.Good vacation and work/life balance.
Cons
Outside of the GSC groups like BT Hungary and LATAM are lazy and have little to no technical ability. Global Services CEO is a joke, who just wants to cut and move more and more to overseas to less trained groups. Service Delivery is a laughingstock. Was told by senior management that BT "doesn't want to be a Lexus, but a Kia with leather seats, so stop trying so hard"