Pros
Work life balance was good, I never checked my work emails after work or on the weekends.
Cons
In sales and customer service here all they care about is productivity, there is no concern for the quality of your work. It's all about doing the most calls and the most emails hourly. Employees are constantly micromanaged. A lot of turnover occurred while I was there and instead of looking into it they brushed it off and said it was just "not a fit anymore" for those who left. They had no HR when I was there so whenever anyone had issues there was no one to go to. The discrepancy in pay for employees that have the same title or do the same work is concerning (especially when those being underpaid tend to be female). There's little possibility for upward or even lateral mobility after one year, even if you put in the work and show that you are capable they usually prefer to hire from outside. They frequently promise new opportunities but never follow through.