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American Red Cross

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"Flavor of the month" strategy - Manager, International Division American Red Cross Employee Review

1.0
29 May 2015
Recommend
CEO approval
Business outlook

Pros

Dedicated team, and many highly competent staff -- but it broke my heart to see how frustrated they were: Suggestions were put forward a numerous meetings and other venues, but very few taken to heart.

Cons

--Incredibly top-heavy. An awful lot of "vice presidents"! Their lofty positions led to their making a number of unilateral decisions which led to confusion, frustration, etc. --People with long tenure in ARC (and who are skilled in brown-nosing) are looked upon more favorably than those who are competent, who are often looked down upon for not "towing the line". --Strategic plans seem to be rolled out every year with little input from technical staff integrated into plan (but lots of input from "the favorites"...). They are presented with much fanfare, and then abandoned (justifiably!)....awaiting next year's similar cycle. -- ARC has been tainted with recent NPR/ProPublica investigations of Hurricane Sandy mismanagement. Senor management's response has been completely defensive, they don't seem to take action on the lessons learned. --A significant number of competent staff have resigned in disgust (the hemorrhaging continues, from what I've heard). And many of those who haven't are actively searching for another job. Those who have succeeded are ecstatic with their new employer, realizing that they lost valuable learning opportunities while with ARC. --I've heard that ARC is going through major financial issues: There was lots of staff interest in donor diversification, and how we could reach out and assist in those efforts. Senior management wasn't interested...they knew best. And now the effects are being felt. Advice to those starting out in your career: Don't work here, unless you're interested in observing how a non-profit SHOULDN'T function. (however, this might make for an interesting masters thesis!). Advice to those in mid-career: Go elsewhere. You'll just end up being frustrated. Advice for senior-level job seekers who thrive on making significant changes in the way floundering NGOs function: Go for it, but you'll have plenty of forces working against you... So sad for an organization as visible and with the potential as the American Red Cross...

Explore other reviews about American Red Cross

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, fair pay and great work environment

Cons

Not a lot of upward mobility unless you find a different role in the organization. It’s also hard to switch between departments

2.0
15 Mar 2026
Recommend
CEO approval
Business outlook

Pros

You feel connected to a larger mission, and go to bed knowing you did good work. Most of the volunteers are amazing people. The job is a good stepping stone to other disaster management jobs elsewhere. PTO policy is generous and Healthcare is decent.

Cons

You are INCREDIBLY overworked and GROSSLY underpaid. You get zero work-life balance. Even when you're not on call, you'll still get tons of calls from volunteers with questions and concerns. If a volunteer is unavailable to respond to a fire call or tend to any other responsibility day or night, you're on deck. You're salaried, so there's no overtime pay. Your pay barely covers the basic cost of living in today's economy ($40k-$50k). Diversity is bottom heavy, meaning there are lots of employees of color in entry level or lower management roles, but beyond that there's a steep drop off. Most of the volunteers are great, but the Red Cross is so desperate to keep them, that poor behavior and language (racist/sexist/phobic) is not properly disciplined or responded to, if at all. Employee retention is poor, especially in the Disaster Specialist role, because they burn you out so quickly without decent pay.

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