Wonderful company with bad spots - UK Service Manager AXA UK Employee Review

4.0
10 Jun 2021
Recommend
CEO approval
Business outlook

Pros

Overall a very people focussed company given its size. Supportive and generous HR policies. Until the last few years I have enjoyed every minute of working for AXA and generally can highly recommend it. Salaries are not always the highest but are good enough.

Cons

Still some areas where the cited AXA leadership dimensions are not displayed. Lack of investment in resource and tech to enable work to be delivered. I recently left for the sake of my mental health because the department I worked in after a reorganisation became under funded and managed by bullies with a culture that didn't sit with my values. Major projects are expected to be delivered by BAU staff. Managers became less empowered to manage their own areas despite empowerment being a buzz word bandied around frequently. People are pulled off their normal roles to do other work leaving gaps in service provision to the detriment of the business they are trying to support. Decisions are made based on what looks good and bias rather than what the business needs. High number of employees off with stress. I wouldn't currently recommend the area I worked in as somewhere good to work but this does not apply to AXA generally.

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AXA UK Response
4y
Thank you very much for leaving such a comprehensive review. Your comments have been fed back.

Explore other reviews about AXA UK

5.0
4 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Hybrid working Flexible but very talented and knowledgeable managers/management Going places Socially aware Great benefits and much much more!

Cons

Like any company growing and going through transition, change sometimes occurs without all the pieces being in place but I would add it’s not very often!

4.0
10 Mar 2024
Recommend
CEO approval
Business outlook

Pros

they are available when you communicate your needs to your manager.

Cons

need to commute to NYC.

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AXA UK Response
2y
Hello, Thanks for leaving us your feedback. That’s great to hear. Thank you for recognising the hard work your managers put in to create a positive working environment. We believe that the care our colleagues show for each other is one of the key aspects that sets AXA apart. Thanks again for your feedback. AXA People Team
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