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Distance Learning Systems

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Distance Learning Systems Program Administrator reviews

2.5

29% would recommend to a friend

(7 total reviews)

David Christy

29% approve of CEO

36% positive business outlook

Reviews by job title

7 reviews
2.0
25 Jun 2024
Recommend
CEO approval
Business outlook

Pros

Flexability, fun environment, somewhat easy tasks,

Cons

commute, low base salary, company owners

avatar
Distance Learning Systems Response
1y
Thank you for taking the time to share your thoughts. We’ll address issues in the comments individually. Yes, there is a commute; however, we provided an earned option to work remotely. We currently allow each team member to work remotely one day a week in response to a request for that schedule adjustment in order to create an opportunity for a flexible work environment. We believe that the base salary is competitive in the market place for similar positions. If in sales, that base is part of a package that includes a competitive commission rate and production bonuses. Combined, it is our hope that each person will earn a comfortable living coupled with a positive work environment. The owners of the company are committed to the academic success of each student we serve as well as a positive work environment for each and every team member. Because the owners have over 50 years’ combined experience in post-secondary education and the executive management team has an additional 60 years in this market, we believe we have our finger on the pulse of what the market demands and on what our students require for success. Having said that, we also have an open door policy that encourages input from every team member as we continually improve deliverables. We value the thoughts, concerns and ideas from each and every DLSI team member.
1.0
15 May 2024
Recommend
CEO approval
Business outlook

Pros

- very flexible - 0 micromanagement - metrics are easy to hit

Cons

Oh where do I begin… blatant favoritism. The policies for the sales reps apply to everyone, except one employee. Said 1 employee is allowed to steal leads from every other rep with no repercussions, they’re allowed to lie to students on their cell phone to prevent the calls from being recorded, and nothing punitive has ever happened to them. Academics knows this person lies for every enrollment and management flat out does not care. This is why we have the bad reviews we do. This employee also works from home despite there being a clear work from home policy that we all signed, and nobody is anywhere close to meeting the requirements. The money is way off. The indeed posting says something like 60-75k a year, and all the sales reps (except for those random employees that were given a higher base salary from upper management) are lucky to break 50. You will not make 60-75k a year, you won’t even be close. Upper management lies and they are unwilling to listen to anything the actual salespeople have to say. The good reviews we have were put online by the owners friends, they’re all fake. Our whole goal is just to lock students into a paper ‘loan’ so they can write it off on taxes as a loss.

avatar
Distance Learning Systems Response
1y
We are happy to address these comments. There is no favoritism, blatant or otherwise at this company. Everyone is treated fairly and with respect. The individual referred to here worked for the company for over 3 years and always produced at a very high level. This individual moved out of state but wished to continue employment while working remotely. Based on this team members tenure and productivity with the company we agreed. The company did allow all staff to work remotely one day a week and also provided a program that would allow any team member to work remotely full time. Calls are recorded for training purposes and are monitored systematically. On rare occasions when a representative might not have been clear about a specific issue, that representative receives counseling and retraining if necessary. These are very rare occurrences. Our program is so student centric and supportive, it is simply not necessary to misrepresent any aspect of it. While it is impossible to please every customer, our Google review score with students is 4.5 / 5.0. Payroll is very confidential so we are not sure where this information came from, but our sales people are paid a base salary plus commissions and bonuses and certainly have the ability to earn substantially more than is represented in the comment. While virtually little of this complaint is factual, we are proud of the fact that we have been serving students nationwide for over 25 years with amazing success and have seen multiple people retire from our company. Several more of our staff with over 10 – 15 years of service continue to care for our student population as they would their own families. Our primary focus is and has always been the academic success of each and every student.
1.0
4 Jun 2023
Recommend
CEO approval
Business outlook

Pros

They hire anyone, so if it is "job" you need to fix a current situation. APPLY!

Cons

1. There is a reason the building this "company" resides in DOES NOT show their name on the outside ANYWHERE. 2. Being paid commission to sell general education classes that ONLY transferred into one of Distance Learning "partner colleges" 3. Consumers signing Retail Installment loan contracts at 21% interest rate NOT FAFSA (Federal Student loans/grants) because they are NOT accredited. Their "partner colleges" are accredited (most are anyway) but if the contract is terminated (which several have been) then the consumer/client is in debt from anywhere between $6,000 - $18,000 on general education classes. 4.These same classes can be taken at any community college for 1/3rd of the cost and utilizing FAFSA loans/grants. But we were to sell them a "guaranteed spot" in a Nursing program versus taking their chances at a local ground campus with very heavy requirements and limited available spots to enroll. What I heard being sold to these consumers was nothing short of LIES. While enrolled in these "general education classes at DLS" (which not 1 online teacher is located in the US) they had to start repaying for the loan. a)Example: Distance Learning monthly retail loan payments anywhere from $350 - $800/month for general education classes FREE down the street without being sold a guaranteed spot in the Nursing program. Then 80% of the nursing students are "on track" for a Florida school. This school is also, NOT accredited. So they will be paying out of pocket as they go. Nursing school tuition is $30,000 that has to be paid WHILE you are in Nursing school and before you can graduate. Plus, travel to FL 4 times in a year for weeks at a time. THIS info is being left out. THE more classes we sold - the more commission we made. There lies the problem. These consumers are uneducated and Distance Learning takes advantage of those individuals - puts them in consumer debt - and cannot guarantee what they promise. 5.Upper management: sleeps with employees/2 hr hotel lunch breaks, day drinking/drugs. The Director of Sales would do his Narcissistic walking through the call center with comments meant to be a warning for anyone who doesn’t drink the kool-aid. 6.Co-workers: petty, back stabbing, when you get paid by sell you already know the environment - they also bragged about trying to scare a previous employee from going to Dept. Of Education with her complaints, they said Director even called her ex-husband who she was currently divorcing to speak about her and cause issue to distract her from this mission. What kind of place of employment does this? 7.Salary alone will get you qualified for government assistance 8.DO not WORK or SIGN up for classes - NOTHING is guaranteed - they loose partnerships and you will be stuck with English/Math/Gov classes that you can only wipe your butt with the grade or relocate to an available option 9.THERES a REASON they DO NOT have their name on the building - they do not want to be found 10.Yes, my incoming hiring group was asked to go on Glass Door and give a glowing review about Distance Learning as well (like below) because “it will only help our sales to bury the truth I mean negative”

avatar
Distance Learning Systems Response
1y
Distance Learning System's principal owns the building it resides in with multiple other companies. The reason the company’s name is not on the building as well as other companies in the building is simply because other tenants address a local audience and DLSI is a national company with very limited foot traffic. There are extreme misrepresentations in this review. Here is the reality of the program. DLSI is not a school and therefore does not offer FAFSA; however, multiple other financing options are available to students. Courses offered by DLSI are 100% online and are recommended by ACE for credit, so our university affiliates guarantee acceptance of DLSI courses that will apply to graduation requirements. DLSI has over 30 university affiliations, not one which was suggested. By virtue of these contractual affiliations, DLSI can offer a pathway to over 500 accredited degree programs. Students working with DLSI are taking classes that will transfer into a significant number of degree programs with some of the most esteemed universities throughout the United States that are affiliated with DLSI. DLSI payments are not $300 - $800/month. If fact, DLSI does not have a payment anywhere in that range. Monthly payments could be interest only to around $225/month depending on the number of classes taken. The average enrollment at DLSI is about $8,000 which represents approximately 1-year of university classes that represents a significant savings. There has never been a report to the company or any knowledge where a member of the management team slept with an employee and lunch hours are usually 1 hour. There is no drinking and certainly no drugs on premises. The DLSI workplace is a very professional environment. Everything DLSI offers is based on actual affiliations with accredited American colleges and universities and everything that is offered though DLSI is delivered. We are hopeful that anyone who reads this review will see the blatant misrepresentations. Should any organization operate the way this person suggested, it would not enjoy over a hundred positive reviews on Google with a 4.5 / 5.0 approval rating and rave reviews from its students.
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Glassdoor has 19 Distance Learning Systems reviews submitted anonymously by Distance Learning Systems employees. Read employee reviews and ratings on Glassdoor to decide if Distance Learning Systems is right for you.