Debenhams Reviews | Glassdoor.co.nz

Debenhams Reviews

Updated 14 Sep 2019

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Found 1380 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
46%
Recommend to a Friend
54%
Approve of CEO
Debenhams CEO Sergio Bucher
Sergio Bucher
282 Ratings
Pros
Cons
  • "High pressure to open credit card accounts(in 109 reviews)

  • "Minimum wage pay is lower than many other high street retailers(in 58 reviews)

More Pros and Cons
  1. "Fairly mediocre"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Reading, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Debenhams part-time for more than a year

    Pros

    Discount is alright, good if you have people who are friendly to talk to

    Cons

    Bossy managers, rubbish air con

    Debenhams2019-09-15
  2. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Visual Assistant in Blackrock, Dublin
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at Debenhams full-time for more than a year

    Pros

    Okay salary, gift card on Christmas

    Cons

    We had no team. Just one person as Visual. Management could be improved and need more staff

    Debenhams2019-09-14
  3. "Pretty decent job if you're starting out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Stock Movement in Bradford, Yorkshire and the Humber, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Debenhams part-time for less than a year

    Pros

    good and friendly team, manual labour and easy work, you get training you just need to be fast

    Cons

    lazy coworkers supervisor has a favourite

    Debenhams2019-09-13
  4. "Lack of skilled Task"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Advisor in Clapham, London, England

    I have been working at Debenhams part-time for less than a year

    Pros

    Some of the people you meet be it colleagues or customers. Opportunities to build confidence and people skills.

    Cons

    Lack of effective management. Inconsistencies in staffing, much is expected of staff but not much is given in return.

    Advice to Management

    Give everyone a voice, challenge staff give everyone responsibilities. Don't constantly hound staff to solely meet the objectives of business but also take out time to seek staffs development and well being. Without investing in your current staff you can't expect much progress or growth for the future of the business.

    Debenhams2019-09-13
  5. "Decent Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Advisor in Leicester, England
    Recommends

    I worked at Debenhams part-time for less than a year

    Pros

    - Nice manager - Work was never too stressful - Lots of overtime if wanted

    Cons

    - Very strict with timings

    Debenhams2019-09-11
  6. "fine"

    StarStarStarStarStar
    Former Employee - Food Services Advisor in Leamington, England

    I worked at Debenhams part-time for less than a year

    Pros

    good pay for student, bonus at christmas,

    Cons

    not a lot of training

    Debenhams2019-09-09
  7. "Okay for part time but dull"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Debenhams part-time for more than a year

    Pros

    the store discount was good

    Cons

    not very many company benefits

    Advice to Management

    be on shop floor more

    Debenhams2019-09-09
  8. "I loved working at Debenhams"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Food Services Adviser in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Debenhams part-time for more than 5 years

    Pros

    Colleagues and discount was good

    Cons

    Recently quality is compromised

    Advice to Management

    Focus a bit more on the quality of products. Debenham is meant to be upper class

    Debenhams2019-09-06
  9. "Working here isn't bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Advisor in Witney, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Debenhams part-time for less than a year

    Pros

    Staff were all very nice to interact with

    Cons

    For such a supposedly ethical company, you'd think they'd pay staff a bit better. Having to constantly harass customers to sign up for the store mastercard was also unbearable for everyone involved.

    Debenhams2019-09-06
  10. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Cardiff, Wales
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Debenhams full-time for more than 10 years

    Pros

    Variety in roles and progression

    Cons

    Credit card selling is main focus

    Advice to Management

    Seek advice from experienced companies whom specialise in customer experience

    Debenhams2019-09-06
Found 1380 reviews