CyberlinkASP Reviews

1.9

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(7 total reviews)

9% positive business outlook

Reviews by job title

7 reviews
1.0
7 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Outstanding corporate office culture. With only very few exceptions, I got along with and enjoyed working with everyone, from my fellows starting in Tier 1, to the CEO, Chris. Meals often provided, including pizza and BBQ. There is little office drama, and I honestly didn't like leaving the coworkers behind when I left. Break room offers killer perks. A good place to chill out... but you will need it. Management and executives can be communicated with openly and easily. I was heard out every time I voiced a complaint or worried about an issue. About half the time, steps were taken to fix the issues I mentioned. The other half, however... are for the cons part of this review.

Cons

Salary is far, far below market. I took the job at Tier 1, because I was intrigued by the company model, and I have the skills to get promoted quickly in any tech company I sign onto. (I was promoted quickly, which had no accompanying raise. More on that later.) But I was, even on hire, taken aback by how little hourly they were offering. Managers at a fast food burger joint make more, and work fewer hours. Overtime will destroy you. This is a place that pays salary, not hourly, and I quickly discovered that excessive overtime at this company is not only expected, but you will be punished if you don't put it in. And I am not talking about the 5-10% of overtime MOST companies expect for salaried positions. I regularly put in 5-15 hours of overtime per week, and many of my coworkers put in even more than that. I voiced my concern, many times, that Cyberlink would not be able to function if they switched to an hourly rate - the small team of techs put in so much overtime, an hourly rate, paid time and a half after 40 hours, would bankrupt this company in a month. This is an ugly truth about this company: They hire "new" techs and inexperienced ones, and then take advantage of their employees to a shocking, nearly criminal, degree, when it comes to overtime. Employee turnover on every level is so common that plans change all the time. I frankly don't know if anyone in management HAS a solid business plan at this point. If you're reading this review because they offered you a job? Don't bother. You won't enjoy it. You'll get hired, work there, and then try to find anything else.

1.0
9 May 2024
Recommend
CEO approval
Business outlook

Pros

My fellow employees were awesome and I got along with mostly everyone. Great work/home balance for the most part. I was always busy which can be a good thing but also bad but more on that later. You always had something to do. Breakfast and lunch 2 or 3 times a month is cool. If you work hard and do your job well you can easily get a "Promotion".

Cons

High turnover rate due to techs getting overworked/overwhelmed with work load, job responsibilities, and burning out quickly. Salaried pay rate is severely under market value for the type of work required of technicians. Management says they're always willing to listen to complaints or concerns but for the most part I felt that my concerns fell on deaf ears and that my opinions didn't matter. No real changes happened. "Promotions" do not come with a pay increase until the next APR just another job title and extra responsibilities and more work with no pay increase. If the APR comes in March and then you get a "promotion in June you don't get a pay increase until your next APR. No back-pay either. Oh to add on to that: Techs are "highly discouraged" to talk about their compensation. Don't you know that's borderline illegal???? CEO requires techs to be in the office full-time as he "likes to see faces" The kind of work we do allows us to work fully remote. There should be no reason why techs aren't allowed to be remote more often or at least make it an option once or twice a week. The company is reactive instead of proactive. 5 different environments to learn and then support end users. Needs everything under one roof. So much information that you need to know about the different environments that it's impossible to train and you have to learn on the job. Severe lack of documentation on at least one LOB/Environment. Upper management/executives implement policies and job requirements that are not able to be realistically and practically followed. No true neutral HR department. "HR" is a combination of support management, Accounting department, and executives.

2.0
29 Apr 2022

Eh

Recommend
CEO approval
Business outlook

Pros

People that work here are nice. Free snacks is nice

Cons

Pretty bad when the company has been around for 8+ years and the majority of the employees have been with the company 10 months or less. As well as every employee telling me the company has a huge turn over rate. During the interview they say training lasts a month. I only received a week and a half of training before I was thrown out to drown. I wouldn't recommend this place as a first IT job unless you have some financial wiggle room. Also, there's no 'perks' and benefits aren't great.

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Glassdoor has 10 CyberlinkASP reviews submitted anonymously by CyberlinkASP employees. Read employee reviews and ratings on Glassdoor to decide if CyberlinkASP is right for you.