Crownpeak Reviews

2.7

38% would recommend to a friend

(95 total reviews)
avatar

Sam Monti

49% approve of CEO

28% positive business outlook

Crownpeak has an employee rating of 2.7 out of 5 stars, based on 95 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crownpeak employee rating is 30% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

95 reviews
2.0
29 Mar 2019
Recommend
CEO approval
Business outlook

Pros

Amazing leaders underneath executive team,

Cons

Emotionally un-intelligent executive team, poor culture in US, fearful QBRs

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Crownpeak Response
7y
Thank you for submitting this feedback. I'm disappointed to hear that our culture and leadership was not a fit for you. Crownpeak values of "never being satisfied with the status quo" and "working with pride and purposes" create a sense of urgency and high expectations within the organization. Our current executive team is comprised almost entirely of individuals that have joined the organization in the past 18 months and take this feedback very seriously as they push for strategic change across the company.
1.0
27 Mar 2018

Not a nice place to work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

New CEO seemed positive, but the excitement has worn off now

Cons

3 CEO's in the last 1.5 years No strategy Lack of communication Secrecy Mega high attrition of staff Products that can't compete in the market

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Crownpeak Response
8y
Thank you for taking time to provide us this feedback and I’m sorry to hear that you were not pleased with your experience at Crownpeak. We understand that change can be challenging for employees, but we believe it creates awesome opportunities for growth and improvement at both the individual contributor and organizational level. I'm also disappointed to hear you believe that leadership is secretive; while some business decisions do require confidentiality, we value Transparency as one of our core values and have instituted multiple communication tools to facilitate this (Crownpeak AMA, Town Hall Q&As, etc).
1.0
23 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Salary and benefits are somewhat competitive for customer facing employees. Not so much for others.

Cons

The most common theme for a struggling company with poor company culture is poor leadership. Crownpeak is no different. They are on their 3rd CEO in 4 years, and the results keep getting worse. The CEO leads by fear. He has ZERO experience in the content platform world, but if you don't agree with everything he says, you better find a new opportunity. It's amazing how much talent he let go within his first 6 months. Almost the entire executive team is made up of his former colleagues that he knows will not question his leadership in any aspect. There are other huge issues at Crownpeak. The Product is slow and buggy. It's written on very old .NET technology that creates an unstable platform. The hosting with AWS is the lowest tier that Amazon offers. They claim the product has updates every 2 weeks, but it has no major changes in 10 years. It took them till 2018 to offer drag and drop! The product is difficult to use, and requires paid professional services at every turn. It's not a SaaS solution as they advertise! Crownpeak did acquire 2 new products to diversify their platform, but again, it was a swing and a miss. None of the solutions integrate with one another, and both are priced higher with far less features than the competition. Bottomline, all of this leads to very low demand and recognition for the product. Ask 100 people in tech if they've heard about Crownpeak, I'd be shocked if 3 people say they have. If you think I'm a disgruntled employee that doesn't believe me, look at the numbers. The company has been around since 2001, and has had 7 CEO's. It's been in business for approximately 18 years, and it's a $10 M company. You tell me, does that sound like a company you want to work for???

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Crownpeak Response
7y
Thank you for your feedback. While there are some key inaccuracies in your descriptions of the product and business, I understand your frustrations. The acquisition of the company in 2015 has caused the company to experience changes in leadership, and I agree that CEO turnover can be difficult for employees striving to understand the vision and strategy of the business. Of course, we are the first to admit that we don’t always get it right and while the past six months have been difficult, we are now in a better position than ever before to use our strengths to better our products by investing in our people. We are sorry that you had this experience with us but encourage you and all to see what good the future has in store.
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Glassdoor has 106 Crownpeak reviews submitted anonymously by Crownpeak employees. Read employee reviews and ratings on Glassdoor to decide if Crownpeak is right for you.