Does Call Experts pay their employees well?

According to anonymously submitted Glassdoor reviews, Call Experts employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Call Experts. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Call Experts?

48% of Call Experts employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Call Experts 2.9 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Call Experts?

Customer Service Representative (14) , Call Center Agent (4) , Operations Agent (4) , Team Leader (4) , Account Manager (2) , Sales Representative (2)

What are the pros of working at Call Experts according to real employee reviews?

"Flexible, Supervisors are amazing and willing to help if any questions come up." ((in 3 reviews))

What are the cons of working at Call Experts according to real employee reviews?

"Management will change policies and procedures at the drop of a dime." ((in 3 reviews)); "Not to mention if you make an error or don't follow an updated rule that you may not even be aware of your already low pay will be cut." ((in 3 reviews))

What are employees saying about Call Experts redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Call Experts redundancy and their outlook for job security at Call Experts in 2026.

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Call Experts

Call Experts Reviews

2.9

48% would recommend to a friend

(55 total reviews)

Michael Leibowitz

45% approve of CEO

50% positive business outlook

Ratings by category

2.9

Diversity and inclusion

2.9

Work/Life balance

2.8

Culture and values

2.8

Career opportunities

2.6

Senior management

2.3

Compensation and benefits

Call Experts has an employee rating of 2.9 out of 5 stars, based on 55 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Call Experts employee rating is 22% below average for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

55 reviews

1.0

12 May 2026

Toxic environment with high expectations and low pay

Call center agent

Recommend

CEO approval

Business outlook

Pros

Timely payment, quick hiring. nothing good again

Cons

Toxic, toxic. toxic. The management needs to do better regarding work/life balance and employee welfare. workload and expectations too high for that tiny pay. lack of career growth possibility. your good is never good enough, you easily get burnt out

4.0

3 May 2026

Good experience and fair pay, but night shifts are tough

Onbound contact representative

Recommend

CEO approval

Business outlook

Pros

Good working experience, and the salaries are fair

Cons

Working at night, and tight monitoring

4.0

20 Apr 2026

APPLICATION

Call agent

Recommend

CEO approval

Business outlook

Pros

Smooth application process they respond quickly

Cons

Not that i can think of

Viewing 1 - 3 of 55 Reviews

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