Age Partnership Reviews

2.2

23% would recommend to a friend

(164 total reviews)

David Marlow

29% approve of CEO

24% positive business outlook

Age Partnership has an employee rating of 2.2 out of 5 stars, based on 164 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Age Partnership employee rating is 41% below average for employers within the Finance industry (3.7 stars).

Reviews by job title

164 reviews
1.0
12 Aug 2021

Warning Fake Reviews!

Recommend
CEO approval
Business outlook

Pros

Good for a stepping stone but they don’t even pay for qualifications now.

Cons

It’s so obvious that the sudden influx of positive reviews is a deliberate attempt to dilute the recent negative press. It just goes to show how desperate and low they have sunken that they would rather cover up the cracks than take on board feedback to make it a better company to work for.

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Age Partnership Response
4y
Although I'm grateful you have taken the time to provide feedback, I would like to point out that your review is not only inaccurate but also unfair to your former colleagues. On your first point, we have always paid for courses leading to qualifications in many areas, and continue to do so. In fact, and by way of an example, several of our current Equity Release Advisors joined the business without CeMAP and CeRER and were fully supported in gaining these as a route to develop their careers. Right now, we have many colleagues part-way through courses that are fully funded by Age Partnership, and we see this as an important part of our commitment to learning and development. On your assertion that the reviews left by colleagues are "fake", this is entirely untrue. As another way of feeding back to the business, we have asked all colleagues to consider leaving us a review but have left it to each individual as to if and how they choose to respond. As you will know, Glassdoor is totally anonymous, so we have no influence on the reviews we receive! Glassdoor itself encourages companies to engage with colleagues in just this way, so to suggest that reviews are fake or that we are controlling who posts what is unfounded. I would be very open to you getting in touch with me directly to discuss this further. Nick Major Head of HR
1.0
18 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Remote/hybrid working is supported My immediate team and line manager are helpful Birthday day off

Cons

Over a period of 5 years the company has gone massively downhill. Yes covid didn’t help, but things have never been the same since. A constant cycle of redundancies only to later hire back the same people, then announce more redundancies. At least the most recent announcement was not on top of Christmas with the Christmas party cancelled at the last minute, like what happened in late 2022. This time all advisers are ‘at risk’ with a proper consultation instead of being called up one by one to learn their fate and be offered a settlement figure with an NDA to walk away. The market has changed massively over the last few years and Age Partnership has simply not adjusted quick enough or planned ahead for the peaks and troughs. No cost of living pay rise in the last 5 years. Targets and bonus structure constantly being adjusted to make it harder to achieve. There is no accountability for directors mistakes that mean yet more staff have to lose their jobs. I think Age Partnership has had its day and needs to accept it is not the best or largest equity release advisers in the UK anymore. Just operate within your means as a small brokerage and keep those peoples jobs safe.

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Age Partnership Response
1y
Thank you for your detailed feedback. We recognise the challenges you’ve highlighted, including the impact of market conditions and the associated redundancies. Our goal is to navigate these difficulties responsibly and in consultation with colleagues, which is why we’ve worked to improve our processes over time. While we’ve adjusted bonus structures to align with market changes, we remain committed to recognising and rewarding our team’s hard work wherever possible. Your suggestions regarding cost-of-living pay reviews and communication is an area in which the leadership team is actively reviewing, and your feedback will be passed to the team for consideration. We appreciate your candour and the time you’ve taken to help us improve. Jane Mclean HR Business Partner
2.0
16 Aug 2024
Recommend
CEO approval
Business outlook

Pros

My team is great and direct manager is fantastic

Cons

Hardly any benefits, free car parking should not be classed as one. Bare legal pension and maternity options - I would expect better when they're wanting to attract employees with Degrees and higher level education. Cash flow is low, 2nd round of redundancies since I have been working here in under 2 years and no promise of pay reviews. There is no communication within the company, 2nd round of redundancies was announced out of the blue. And now new starters (under 2 months employed) are now at risk of redundancy.

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Age Partnership Response
1y
Thank you for taking the time to share your feedback. We’re glad to hear you’ve found support within your team and management. We also understand and empathise with your concerns about redundancies and benefits. While free parking is a benefit we provide, we take your feedback about broader benefits and communication seriously. We are committed to reviewing our approach to both and ensuring leadership remains accessible and visible during these challenging times. Thank you again for your honesty and valuable feedback. Jane Mclean HR Business Partner
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Glassdoor has 165 Age Partnership reviews submitted anonymously by Age Partnership employees. Read employee reviews and ratings on Glassdoor to decide if Age Partnership is right for you.