Working at Convergys | Glassdoor.co.nz

Convergys Overview

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Cincinnati, OH (US)
10000+ employees
Concentrix
1998
Company - Public (CVG)
Staffing & Outsourcing
$5 to $10 billion (NZD) per year
Unknown
Great experiences don't happen by chance. They are the result of inspired thinking and design that transforms the mundane into something memorable.

Convergys is the world leader in customer experience outsourcing. We infuse innovation ... Read more

Convergys Reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Convergys President & CEO Andrea Ayers
Andrea Ayers
1,714 Ratings
  • "Wonderful training provided"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Engineer in Cork (Ireland)
    Former Employee - Technical Support Engineer in Cork (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Always a good team around

    Cons

    No public holidays if working for other countries

See All 5,269 Reviews

Convergys Photos

Convergys photo of: Cincy Office
Convergys photo of: During Learning Lab Graduation (same BDay Celeb)
Convergys photo of: Convergys office
Convergys photo of: Puppies at work
Convergys photo of: operations
Convergys photo of: pantry
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Convergys Interviews

Experience

Experience
61%
22%
17%

Getting an Interview

Getting an Interview
59%
13%
10%
9
5
3
1

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1. Helpful (6)  

    Agent Interview

    Anonymous Employee in Greensboro, NC (US)
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Convergys (Greensboro, NC (US)) in March 2012.

    Interview

    One interview. Just seemed like they were trying to fill training class.

    Negotiation

    It was non-negotiable.

See All 1,197 Interviews

Convergys Awards & Accolades

  • Top 100 Remote Work, FlexJobs, 2015
  • Top Ten Employers, VetFriendly, 2014
See More

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