Working at Chartwell Retirement Residences | Glassdoor.co.nz

Chartwell Retirement Residences Overview

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Mississauga, ON (Canada)
10000+ employees
2003
Company - Public (CSH)
Real Estate
$1 to $2 billion (NZD) per year
Competitors

Unknown

Though home is where the heart is, senior citizens no longer able to live on their own should still be able to live well; at least, that's what Chartwell proposes. The real estate investment trust (REIT) owns and manages about 180 senior housing properties ... Read more

Chartwell Retirement Residences Reviews

  • "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst in Mississauga, ON (Canada)
    Current Employee - IT Analyst in Mississauga, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Chartwell Retirement Residences full-time (More than a year)

    Pros

    People are at the center of everything. I feel appreciated and supported.

    Cons

    Nothing comes to mind at the moment.

See All 193 Reviews

Chartwell Retirement Residences Photos

Chartwell Retirement Residences photo of: Chartwell Head Office
Chartwell Retirement Residences photo of: Chartwell Retirement Home
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Chartwell Retirement Residences Interviews

Experience

Experience
56%
24%
20%

Getting an Interview

Getting an Interview
68%
12%
12%
8

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Manager, Financial Reporting Interview

    Anonymous Interview Candidate in Toronto, ON (Canada)
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Chartwell Retirement Residences (Toronto, ON (Canada)) in June 2020.

    Interview

    There is a phone screen with their internal recruiter and then, if that phase is successful, an interview with the hiring manager. Note that the hiring manager actually prescreens the resumes before a decision is made on whether to extend even a phone screen. That makes sense, since most recruiters and talent acquisition people know nothing about accounting.

    Unfortunately, their internal recruiter seems to be horrifically prejudiced. I applied late May and was contacted at the beginning of June…by phone call. She called both my cell and home phone numbers and left a message asking if I could call her back. I thought that was odd because you usually connect with a candidate via email and ask about timeslots to do a phone interview. We played phone tag for a few days before connecting.

    Was I being contacted for a phone screen? Nope. She tried to beat around the bush and then finally asked if I was authorized to work in Canada. I guess she thought my name sounded too odd for me to be Canadian. The question is legal to ask, but guess what? At the bottom of the job description, they state that “All applicants must be legally entitled to work in Canada”. Then, literally the only supplemental question on the actual application is: “Are you eligible to work in Canada? (required)”. You have to select “yes” or “no” before submission. After all that, it was quite retarded for her to call me SOLELY to ask the same question again. After I told her that I was, she asked if we could set up a phone screen for early the following week. I agreed, but already knew I didn’t want to work with this type of company. She obviously didn’t want to ask the question via email so that there wouldn’t be any evidence of her asking and so that it would never get out what type of company Chartwell is. Well, too late!

    I went through with the phone screen to get information on the role so that I could share it here, because there really isn’t anything out there about Chartwell’s accounting roles. The department has a director and an assistant manager of fixed assets. There are two senior corporate accountants and one consultant who drops in as needed. They are now converting one of the senior accountant roles into the Manager of Financial Reporting role that I applied for.

    What are they looking for in terms of a good fit for the role? (Things to touch on during the interview):

    -A technical CPA
    -Someone who can implement new accounting standards
    -Knowledge of ERP systems
    -Someone who looks at problems and devises solutions
    -Advanced excel user

    Their ultimate intention is to dump the more challenging aspects of the accounting work (preparing financial statements, researching accounting issues, writing technical memos, being an IFRS subject matter expert, impairment analyses, and accounting for business acquisitions and dispositions) on the person filling this role. All these duties were previously performed by the director, so now she will just be doing “oversight”. Translation: She wants to be lazy and not do anything. The position would also have no direct reports, so you are essentially on your own.

    The interview was fairly simple with straightforward questions about my resume and experiences. Then, we got to salary expectations. They were only offering UP TO $100K CAD. I had to mute the phone so that I could laugh out loud. To think they want a candidate with 7 years of experience, including managerial experiences, but they only want to pay them up to $100K is a joke. There were easily 12-15 more companies advertising the same type of role and all were offering up to $115K or $120K. It was clear that nobody at Chartwell checked what the market place was offering to ensure they were paying a salary in line with the market.

    Since I knew the other opportunities that I was pursuing were at the $120K range, I knew I wouldn’t be going any further. She did say that she would follow-up by mid-week (2 days later) to let me know if I would be moving forward. She also said that the hiring manager had already started interviews. I did not hear anything from her within her prescribed timeframe, so for fun, I followed up a week and a half later. She said they had decided not to move forward. Shocker!

    CANDIDATES: MAKE SURE YOU GO AFTER THE FULL $100K IF YOU ARE INTERESTED IN PURSUING THIS ROLE. DO NOT LET THEM CHEAT YOU INTO TAKING EVEN LESS! IT IS SIMPLY TOO MUCH WORK.

    Another interesting point to note: She never gave me her email information, which makes it difficult to contact her. Fortunately, the internet is your friend and you can find just about anything. How are you recruiting and actively interviewing people for roles but not providing them with any kind of contact information?

    What a horrible representation of Chartwell! I definitely left the experience with a negative view of the company.

    Interview Questions

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