Hi! I'm Simon - CEO here at IP Centrum. I'm sorry you had a bad experience. The last minute cancellation is not good, apologies. I know the interviewer apologised to you on the call, but didn't explain she had a nasty accident a few minutes before the original meeting time, so sent her apologies through the recruitment agent. She's one of the most hard working, selfless and caring people you'll ever come into contact with, so I can assure you she'd have been mortified to have caused you this inconvenience. Really valid points about the reviews, although almost everyone who is currently at the company has written a review, so there aren't that many new people who could. A few have written reviews after they left though. I actually did ask everyone a few years ago if they would be willing to write a review, so you're on the money there. The reason was that we had had a number of new starters who for whatever reason didn't work out, so I wanted everyone to know the warts-and-all reality of working here from the horse's mouths. We don't tend to employ puppets so I think you can probably trust those reviews - read the bad ones as well though, as there are a few absolute stinkers! And judge for yourself. (Also take note, the positive reviews also state a lot more negatives, they’re just not negatives to everyone). One of things that is difficult is that we are an extremely authentic company. We really do believe in extremely hard work and working together to achieve something extraordinary. We really do care incredibly deeply about our clients, and that what we do delights them. We also care hugely about our suppliers, and want them to have a great experience working with us. But this level of care doesn't tend to happen between 9 and 5, so it’s just a fact that if you highly prioritise the traditionally understood notion of “work/life” balance, it’s really best you don’t join. Work is every bit a part of one’s life. So we often use the phrase "work/home balance" instead. People who work here absolutely love their work-life (not everyday! Sometimes it absolutely sucks) and I have to spend a lot more time telling people to go home, and take holidays, rather than the reverse. How we are isn’t “right” or “wrong” it’s just how we are. Some people absolutely love the pain and suffering of the gym, others don’t (I'm not a massive fan). Neither are right or wrong. It’s the same with us. I have total and complete respect for people who know what they want and are willing to go for it, and it sounds like you do - and what you want is similar to a lot of people, so you’re in good company. That’s not available here, so I’m pleased you and we worked that out at interview! Whilst we're not destined to work together, I wish you all the best finding the right role for you. Best wishes, Simon PS. We would have asked about whether you drive, because our current head office is a nightmare to get to without a car, so we’d have just mentioned this to you before an offer if you didn’t drive.