customer service representative interview questions shared by candidates
some basic questions regarding how to deal with angry customer, extra mile for customers, a example of contact call centre as customer and staff. They have a question sheet, and they will follow up this sheet and ask questions. It is not too difficult questions, and just keep in cool.One more thing, feel free to ask them if you can not answer the question or have no idea much about this question. they are appreciate for helping you and give you some tips.