I applied online. The process took 5 days. I interviewed at Wells Fargo (Charlotte, NC) in Sept 2010
Interview
Sat with 2 managers, very friendly and knowledgeable, asked me what did I know about 401k plans in general, my attention for detail, knowledge in mutual funds, etc. Nice environment and comfortable not pushy. Asked how did you manage a tough situation and what did I do to deescalate it.
2
Other Customer Service Representative interview reviews for Wells Fargo
easy, had 1 interview and 1 phone screening. The questions with hiring manager were at STAR based questions. The phone screening had a few questions but not too much. It was an easier interview but the 1:1 I was kind of nervous. Both interviews were over the phone.
Interview questions [1]
Question 1
How do you manage multiple tasks?
Name a time that you lead a team?
I applied through a staffing agency. I interviewed at Wells Fargo (West Des Moines, IA)
Interview
I went through agency so they call you and set up a phone interview and the person that interviewed me is very helpful and guide me through the whole interview.
Interview questions [1]
Question 1
Tell me about a time you had to work under pressure. How did you handle it?
Not organized, was told by the gentleman interviewing me that they did not know they were supposed to be interviewing and that the person who was supposed to called in. We both knew it was a waste of our time.