It was a relatively quick process. About a one week turn around from application to interview. All were video/phone interviews for a remote position. Very basic customer service and experience based questions.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult/upset customer. All were experience questions.
I applied online. I interviewed at Unum (Chattanooga, TN)
Interview
The interview process was extremely professional. The process moved along even with the holiday season. I applied online, then was contacted for a 45 min phone interview. I was then invited in to interview in person.
Interview questions [1]
Question 1
Why I felt I was the right person for the position?
I applied through a staffing agency. The process took 2 weeks. I interviewed at Unum (Chattanooga, TN)
Interview
Asked the usual interview questions "How do you handle difficult calls?" and "How do you manage your time?" It felt like a conversation in the session and I did not feel nervous.
Yes they interview and it is a tedious process. Will phone you and then call for in person interview. Will offer job over the phone. Asked around twenty different questions in both interviews.
