I applied online. The process took 3 months. I interviewed at United Airlines (Houston, TX) in Jan 2013
Interview
I got the shuttle and got to the center at 8:15. Walked in with two others. We all checked in, turned in our resumes and got our name tags. We watched a very short video and got about a 10 minute overview before they started calling names. I was one of the first 10 to be called. You meet one on one with an FA for the first interview. They ask questions that should be answered in the STAR format. They then ask why should they remember you after the interview. They give you an announcement to read and this is where I screwed myself. She said to read the last line and I read the last paragraph instead. The interview was going great until then. If you're not moving forward they send you back to the airport. If you are moving forward they put you on a bus to the airport with everyone else, but you stay on the bus to come back to the center for the other parts. I know because there was someone on the bus that made to the second portion previously. Overall it was a great experience and I'd apply again.
I’m heading to the F2F interview in TX. Every step so far has not been difficult for me. I also have no prior knowledge in being a FA. The hardest part so far is probably just the nerves and anxiety. Just prep well, do some research, have some basic questions and answer prepared so that even if they ask a different question you can possibly use one of the scenarios of another question and tailor it to the new one.
Interview questions [1]
Question 1
Tell me about a time you made a commitment to someone that turned out to be harder than you thought?
I conducted my online assessment with questions about company policy, seating charts and customer requests with what is allowed and what isn't. I took my time with every question and reviewed it twice before submitted and now I'am invited to the virtual interview.
Interview questions [1]
Question 1
They gave you scenarios of situations and then gave you charts of company policy for food service and you had to answer helping the customer but following company policy.
I applied online. I interviewed at United Airlines (Dallas, TX) in May 2026
Interview
I was offered to do the recorded interview with United Airlines. I allied and took the assessment test. It was easy questions that really only you have the answer. I’m excited to go further and hopefully be given the offer of employment. The closest base to me is Houston. I eventually would like to change bases to Austin