Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Tesco

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Tesco reviews | Tesco jobs | Tesco salaries | Tesco benefits | Tesco conversations
      Tesco interviewsTesco Customer Service Assistant interviewsTesco interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Assistant Interview

      22 Aug 2018
      Anonymous interview candidate
      Glasgow, Scotland
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Tesco (Glasgow, Scotland) in Aug 2018

      Interview

      I applied online one afternoon and a few days later received a phonecall inviting me to an interview the following week. I prepared via other questions I'd found on this website. I turned up early along with three other candidates, all were teenage males. Once the woman was ready she took us into another room where another member of staff was waiting, along with an older woman who was also being interviewed. This woman had previously worked for Tesco and so there was a lot of bias towards her having known the process etc. The two women interviewing were lovely and reassuring, felt like a group chat rather than an interview. We had to complete a health form and an availability sheet before giving our right to work documents. After this we were asked two questions and we answered in turn, then we were given a task to build a paper tower together as a group. We had 5mins to plan and 20mins to build, and the tower had to stand by itself for 1min. The task was definitely easier said than done. After this we were taken onto the shop floor and required to pack bags for customers on the tills for approx 10mins. One of the women then came to collect 3 of us and take us back to the original interview room. We were then one-by-one taken for an individual chat with one of the women, to discuss our health form and availability sheet. My interview was on a Tuesday evening and I was told I'd receive a phone-call with their decision (of whether I had been un/successful) by the Friday. Unfortunately it's now eight days later and I haven't heard anything in return.

      Interview questions [2]

      Question 1

      Can you think of a time when you went out of your way to help someone?
      Answer question

      Question 2

      Give me an example of a challenge you have faced, and how you adapted your behaviour to tackle this challenge.
      Answer question

      Other Customer Service Assistant interview reviews for Tesco

      Ccustomer Service Assistant Interview

      19 Mar 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Tesco

      Interview

      Kind quick and helpful Asked good questions and everyone was friendly Open happy interviewer just make sure you prepare with experience listed so you are ready for the interview questions and answer them well

      Interview questions [1]

      Question 1

      What is your experience for this role
      Answer question

      Customer Service Assistant Interview

      9 Nov 2025
      Anonymous employee
      Thurso, Scotland
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Tesco (Thurso, Scotland)

      Interview

      It was a face to face interview with many behavioural based questions that asked about my experiences, problem solving skills, teamwork, and adaptability, and how I handle challenging situations in working environments.

      Interview questions [1]

      Question 1

      Describe a time you went above and beyond for a customer.
      Answer question

      Customer Service Assistant Interview

      23 Aug 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco

      Interview

      Post online application, I was invited to interview. It turned out to be a group interview so I was invited into a room with other applicants where we were all asked questions and had to answer one by one

      Interview questions [1]

      Question 1

      Tell me about a time you delivered good customer service, what do you do in your free time for fun
      Answer question

      Top companies for "Compensation and Benefits" near you

      avatar
      None Such Farm
      3.8★Compensation and benefits