Lengthy, time consuming and frankly overkill. Especially, when they are unable to communicate effectively. Stage 1: Video interview (automated) recorded answers to multiple questions. Stage 2: Interview with HR Stage 3: Set 2 case studies to prepare. 1st was to assess feasibility & potential ROI of new VIP Program they planned to launch. 2nd was answering 8 questions with detailed plan of my approach to the role if successful and how I viewed customer experience etc. Stage 4: Interview with hiring manager going through both the business case and PowerPoint & answering any question. Stage 5: Wait for no response for multiple weeks. Until receiving an automated message to say I was unsuccessful.