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      Client Service Analyst Interview

      20 Oct 2014
      Anonymous employee
      Accepted offer
      Positive experience

      Other Client Service Analyst interview reviews for TD

      Client Service Analyst Interview

      19 Aug 2013
      Anonymous employee
      Edmonton, AB
      Accepted offer
      Average interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at TD in Jul 2012

      Interview

      one 15 minute customer service skills assessment by computer for they sent a link, one 30 mminute telephone interview followed by a face to face with a full manager all in 3/4 weeks

      Interview questions [1]

      Question 1

      behavioral questions. nothing too specific or difficullt
      Answer question
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 days. I interviewed at TD (Edmonton, AB)

      Interview

      The process begins with an Initial telephone interview for preliminary screening followed by online behavior assessment test if you pass telephone interview. The company will invite for an hour job shadowing to offer a feel of the job and in person interview with at least two individuals, a Manager and an HR Representative, both most likely in same day.

      Interview questions [1]

      Question 1

      Mostly situational questions such as "tell me of a situation", or "give an example of how you dealt with it" etc along with generic type interview questions like short term/long term goals, what you would bring to the job and so on.
      Answer question

      Client Service Analyst Interview

      7 Feb 2013
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at TD (Toronto, ON) in Jan 2013

      Interview

      2 online assesments, a phone interview and a face to face interview

      Interview questions [1]

      Question 1

      Tell me a time in which you received good customer service
      Answer question