I applied online. The process took 5 days. I interviewed at T-Mobile
Interview
First, you apply online and take a test at home. The test takes a long time the first time you take it; plan about 2 hours to take the test. Next, the person in charge of hiring at the specific call center you applied will contact you to schedule a phone interview. Next, the phone interview comes, then within about 2-3 days they will send you an email to say yay or nay to the next step, an in person interview.
Interview questions [1]
Question 1
I guess the most difficult question involved hypothetical responses to certain calls. Since you don't know the policies or procedures to typically do, it's hard to guess. I believe they are looking for you to assume how you handle the situation, and if need be make up a policy you believe they may have.
It’s a grueling process. Do several interviews before you go in for an actual interview. It’s more like a mixer. Meet a variety of people then do a one on one.
The interview went well, but when they asked about my desired length of stay, I explained that I wanted to stay for a considerable time, but still launch or perhaps grow the company. The interviewer then went on a rant about how they thought they would only stay at this job for a short while, and their enthusiasm seemed to wane.
After completing a phone interview there was an in person interview.There were two people doing the interview one person asked the questions the other took notes. It didn't last long and they were very nice.
