Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Sun Life

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Sun Life reviews | Sun Life jobs | Sun Life salaries | Sun Life benefits | Sun Life conversations
      Sun Life interviewsSun Life Customer Service Representative interviewsSun Life interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      7 Mar 2025
      Anonymous employee
      Waterloo, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Sun Life (Waterloo, ON)

      Interview

      It was very easy. Recruiters were very nice and friendly and efficient at the same time. Got a call 12 days after applying for an interview. Process was very fast.

      Interview questions [1]

      Question 1

      How efficient and fast my customer service.
      Answer question

      Other Customer Service Representative interview reviews for Sun Life

      Customer Service Representative Interview

      22 Sept 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Sun Life in Sept 2024

      Interview

      I applied online and had two virtual interviews. First interview was more general questions with an HR staff member and the second interview was with two management level employees in the call centre and the questions were more experience based.

      Interview questions [2]

      Question 1

      What was your most stressful work experience?
      Answer question

      Question 2

      Have you ever received negative feedback from a manager?
      Answer question
      3

      Customer Service Representative (CSR) Interview

      31 Dec 2023
      Anonymous employee
      Waterloo, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Sun Life (Waterloo, ON)

      Interview

      Professional and polite. Good voice control .relevant questions. Tell me about your professional experience and expertise.situational questions. Star technique used for every circumstance or question. Kept me apprised evert step

      Interview questions [1]

      Question 1

      What makes you stand out
      1 Answer

      Top companies for "Compensation and Benefits" near you

      avatar
      EMPLOYERS
      3.6★Compensation and benefits
      avatar
      Zurich Insurance
      3.8★Compensation and benefits
      avatar
      AXA
      3.7★Compensation and benefits
      Mapfre
      3.6★Compensation and benefits