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      Softchoice

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      Customer Success Specialist Interview

      4 May 2019
      Anonymous interview candidate
      Oakville, ON
      No offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 6 weeks. I interviewed at Softchoice (Oakville, ON) in Mar 2019

      Interview

      They had me do a 20-30 minute phone interview, and two 1hour in-person interviews. They were quick at responding to follow up UNTIL I finished the last interview. Then they didn't reply for a WHOLE MONTH even after I followed up visa email twice. Clearly they have no regard for anyone's time or effort. A simple rejection letter would have been fine. If this is how terrible the HR/ Company's work ethic is, I can only imagine what actually working for them would be like.

      Interview questions [7]

      Question 1

      What is customer success?
      Answer question

      Question 2

      Tell me about your current job and what the role entails.
      Answer question

      Question 3

      How is customer success different from customer service?
      Answer question

      Question 4

      What is your ideal work environment?
      Answer question

      Question 5

      Why would you be a good fit for us?
      Answer question

      Question 6

      What are your hobbies?
      Answer question

      Question 7

      How do you organize your time?
      Answer question
      3