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Hey there,
Thank you for taking the time to share your recent interview experience with us. We're sorry to hear that it didn't meet your expectations and we apologise for the lapse in communication on our part. Our objective is to ensure a smooth and timely communication process with all applicants, and it's clear we fell short in your case.
We would like to make this right and genuinely appreciate you bringing this issue to our attention. Your feedback allows us to reflect and learn where we can improve our practices to provide a better candidate experience. Our Talent Acquisition team is continuously working to improve our processes, and communication is a vital part of this.
Would it be possible for you to email us directly at adam.cox@shippit.com so we could further discuss this matter? We are keen on learning more about your experience, and how we can improve our recruitment process based on your feedback. Rest assured, we will be investigating this issue internally and will take the necessary steps to prevent such situations in the future.
Once again, we regret the inconvenience caused, and appreciate your understanding and patience.
Kind regards,
Adam Cox
Manager, Talent Acquisition
Shippit