Friendly, lots of question and hypothetical situations in regards to customer service. Makeup portfolio was appreciated. Focus is on product knowledge and friendliness. Asked about retail background, what trainings I would be interested in. Also how hard I am willing to work to move up into a management position. Also my timeline I expect to management.
Interview questions [1]
Question 1
Customer service experience and future growth goals
I applied in-person. The process took 2 weeks. I interviewed at Sephora (Buford, GA) in May 2013
Interview
Before I applied, I'd visit the store often and became quite friendly with one cast member in particular. I then came in and spoke directly to the manager, who told me they needed people. I took an application and turned it in the next day (I didn't want to look desperate by turning it in there and then). I was called for a one on one interview a week later with the manager and then a makeup trial on a model a few days later. Once they checked out my references, I was offered a job about 2 weeks later.
The process took 1 week. I interviewed at Sephora (Toledo, OH)
Interview
The interview was a group interview with 6 other people. It was slightly competitive but also fun. We had one-on-one interviews as well. I was called after I left and was hired for the job.
I applied online. The process took 4 weeks. I interviewed at Sephora (Los Angeles, CA)
Interview
Long interview process: quick phone interview where we set up a date for a makeup demo , demo was done on another employee, then final interview with manager. Took about a month in total.
