No interview was given. I had to do a video interview and a test and received an email telling me I passed both of them and have reached the final stage. I was told there was an interview and that I would be contacted with a date and time. It has been two weeks since and I am yet to receive an interview. Communication is key but Reed seem to be bad with that.

Multiple interviews, a bit repetitive, all done remotely via Team or telephone. Should ask more about IT skills, customer care and team work in the interviews in my opinion. They need to be clearer in their job description about how many shifts they would like you to do and on what days as well.