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      Technical Support Engineer - Systems Management Interview

      7 Sept 2021
      Anonymous interview candidate
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Red Hat in Sept 2021

      Interview

      If you ever apply for this role, make sure you are 100% prepared for a long and exhausting interview. First off, I didn't know the interview will be organized with 4 persons. That made me feel quite anxious. The interview lasted 1 hour and was very demanding. They asked a bunch of technical questions and how would you approach a real case scenario. I also noticed one of them was not quite familiar with my resume and has obviously missed some information from it. I was asked questions that are not relatable to the job's description so it made me very stressed. Furthermore, their English is not very understandable and I asked them to write down numerous questions in chat. On top of that, there was a misunderstanding with the role's location. It appears they didn't realize where I come from (which is their mistake) and I was said this role requires to be located in the Czech Republic. Again, that is not clearly shown in the job description. I just want to say that one of the HR recruiters told me I can freely apply to all roles labeled with "remote" next to their country code (e.g. CZ-Remote) regardless of my physical location. Quite disrespectful and it's obvious the team is disorganized and hasn't prepared for the interview at all. I didn't expect this from a corporation such as Red Hat.

      Interview questions [1]

      Question 1

      What is a cluster? How would you run an Ansible playbook only for specific locations or web servers? How would you troubleshoot the Apache server that is down? What does a tree command do? What does a traceroute command do? A customer doesn't see their web UI and only has 404 displayed. What would you do to help them?
      Answer question
      2