I applied online. I interviewed at REI in Apr 2026
Interview
Online interview. After viewing question, you get 30 seconds to think and then must record an answer. You get 2-3 min per answer. If not satisfied with your first recorded answer, you have two more chances to re-record, and can then choose which of the three recordings you wish to submit. Five questions total. After this video interview, you may be offered a virtual or in-person interview with real people.
Interview questions [1]
Question 1
Tell us about a time you made adjustments to your department/store/shop to increase customer satisfaction, how you recognized the opportunity, created your plan, and measured its success.
I applied online. The process took 1 day. I interviewed at REI in Sept 2011
Interview
Everything so far under the group interview process has been fairly accurate, from random objects on table to test your selling ability to questions about their mission statement. I do suggest that if you really are interested in working here that you do do your home work and research about REI and their values and how it would relate to you working there. Also, this is a great opportunity to show your public speaking skills or if not your team work skills while you work in group. Best of luck to everyone!
I applied online. I interviewed at REI (Maple Grove, MN) in Sept 2025
Interview
I was asked to record a couple videos where I talked about myself, my strengths and good customer service. Afterwards I got invited to an online interview with 4 other people and 2 interviewers. They mostly asked “tell us about a time” questions.
Interview questions [1]
Question 1
Tell us about a time you dealt with a difficult conversation at work.
I applied online. I interviewed at REI (Phoenix, AZ)
Interview
After applying online, I got a notice of pre-recorded interview after a week. I had 5 days to complete the pre-recorded interview. I had to answer 5 different questions. I was able to record 3 times for each question.
Interview questions [1]
Question 1
Q. Please tell us about yourself and why do you want to work at REI.