The process took 2 weeks. I interviewed at Progressive Insurance (Detroit, MI)
Interview
Online assessment, followed by recorded interview and then webcam interview. Very formulaic STAR format, very impersonal and was unimpressed compared to other employees earnest effort to hire right employees. If you were military, do not bother emphasizing it as they do not appear military friendly and would rather have someone who did an internship answering phones than you.
Interview questions [1]
Question 1
Tell about a time that you had to solve a problem (be very specific)
I interviewed at Progressive Insurance (Indianapolis, IN)
Interview
Pretty easy. Used STAR method, which was new to me. But after researching, it actually made a lot of sense why they did it that way. There was also a recorded video portion as well.
Interview questions [1]
Question 1
Tell me about a time that you had a difficult interaction with an upset client.
I applied online. The process took 4 weeks. I interviewed at Progressive Insurance in Dec 2024
Interview
Horrible! An assessment, then a one way interview. After that you interview with a recruiter. Keep in mind this is for a low paying, entry level role. After all this stress and hours of prep work and a month long process you get a rejection. I would not advise anyone to go through this process. It is basically just a call center job. USAA pays more and is better.
I applied online. I interviewed at Progressive Insurance
Interview
Thirty minutes video questions interview used 5 star methods. The Interview 5 star methods questions consist of 8 questions such as "Name a time where you had to do two different task, how did you prioritize them of importance"
Name a time when you had to negotiate.
Interview questions [1]
Question 1
"Name a time where you had to do two different task, how did you prioritize them of importance"
Name a time when you had to negotiate.
