I applied online. I interviewed at Park Place Technologies (Kuala Lumpur) in Apr 2020
Interview
Support analysts often communicate directly with consumers. They further evaluate user requirements, address technical problems, and they work with engineering and IT staff to provide solutions that can be delivered by various means, such as by phone, email, remote connection or onsite.
Interview questions [1]
Question 1
Have you ever dealt with a difficult customer? How did you handle this? ... Can you tell me about a situation when you used new technology in your job? ... Can you describe the process of troubleshooting?
