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      Senior IT Support Engineer Interview

      24 Apr 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 6 weeks. I interviewed at Okta in Jan 2025

      Interview

      My interview process involved an initial HR screening, followed by conversations with a colleague in a similar role who was acting as the team lead at a different location, an individual who previously held the position, and two managers who collaborate closely with the team, though they wouldn't be my direct supervisors. The initial HR screening left me with some uncertainty about the specifics of the role, particularly concerning the location. Many of my fundamental questions remained unanswered. My conversation with the team lead painted a positive picture of the position itself. However, they also highlighted the significant change and uncertainty within the company due to recent layoffs, which gave me the impression that the company lacked a clear strategic direction. This theme resonated throughout my subsequent interviews. The two manager interviews presented a stark contrast. One manager expressed genuine enthusiasm for working at Okta, clearly enjoyed their work, and spoke positively about the team I would potentially be joining. The other interview was quite unusual. This manager held a printed copy of my resume up to the camera and proceeded to review it point by point, offering comments, sometimes posing questions, and occasionally making what I perceived as snarky remarks. The experience felt bizarre, especially considering this was the final interview in the process. Given these experiences, I decided to politely and professionally inform the company that I would not be moving forward in the interview process. I wished them well in their search and expressed my hope that the individual who ultimately accepts the position will have a more positive and professional onboarding experience.

      Interview questions [1]

      Question 1

      "Tell me about a time..." questions.
      Answer question

      Other Senior IT Support Engineer interview reviews for Okta

      Sr. IT Support Engineer Interview

      26 Oct 2023
      Anonymous interview candidate
      Bengaluru
      Declined offer
      Positive experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at Okta (Bengaluru) in Oct 2023

      Interview

      The communication from HR was effective and clear, providing a virtual explanation of the job role and its associated benefits, with appropriate follow-up,The discussion was satisfactory, however, due to the inability to meet the required salary and notice period, the conversation could not be continued.

      Interview questions [1]

      Question 1

      Technical and job experience related
      Answer question

      Senior IT Support Engineer Interview

      10 Nov 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 months. I interviewed at Okta in Sept 2021

      Interview

      Had an initial interview with the recruiter. Moved to the manager of the IT department. Then had a group interview with 4 different employee's. Then had a final interview with one of the directors of the IT department.

      Interview questions [1]

      Question 1

      Majority of the interview questions were about personable and how I would fit in with the team. Had some IT questions with one of the people to solve a couple of issues. Nothing too difficult though.
      Answer question

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