I applied online. I interviewed at Ocado Retail in Jan 2026
Interview
Interview was very well structured and facilitated.
Given questions like "Tell me about a time you went above and beyond for a customer who was genuinely upset."
Interviewers supportive in tone.
Good experience overall.
Interview questions [1]
Question 1
A customer calls in because their delivery is 45 minutes late. It contains items for a child’s birthday party tonight, and they are extremely upset. How do you handle this call?
