It was definitely an unusual interview process. I saw their listing on Indeed.com and put in an online application. From that I could tell they were an unusual and fun company, and their application gave me a laugh. I even had to write a joke for it.
Took them about a month to get back to me and they sent an email saying they if I wanted to continue I had a week to complete a timed 25 minute, 5 question test and submit a 1 minute video about why I'm a good fit for the role. Test was pretty easy, just questions on how you would respond to 5 coaching scenarios.
The next day I got an email saying they had reviewed everything and liked it, but they had filled the full time position but they would love to continue the interview process and I would be placed on a hiring waitlist if they liked me. I thought that was strange to be interviewing for a position that may or may not be available, but I had nothing to lose so I decided to continue.
The next step was a 10 minute video chat with a current coach and then a 50 minute mock coaching session done with Google docs. The coach played a user who was just starting coaching, and I got to pretend to be a coach. They sent me information ahead of time about the "user" and a few of their basic coaching guidelines. All of their coaching is done through texting so it was a pretty good sense of what the work would actually be like. The coach I chatted with was nice and professional and answered the questions I had about what it is like to work remotely. I found the mock coaching to be stressful because I'm not experienced in it, but it gave me a good sense of what I'd be doing. About 40 minutes later I got an email saying that they wanted me to go through the final step, but that there still wasn't an actual position open so it would be the waitlist.
The last step finally felt like an actual interview. It was a video chat with one of the coaching managers and she had my resume and cover letter in front of her which I appreciated. She asked me some basic questions about why I felt I was a good fit for Noom and we had a good conversation about coaching. We also talked about how my mock coaching session had went and she gave me some feedback. They thought I had done a good job and she showed me a few spots were I could have tweaked it to make it better. I also made sure to ask her several questions and I felt she was honest with her answers and I really liked her. She also mentioned the waitlist and to tell them when I was contacted if I was selected if I was open to per diem or part time work until a full time spot opened because their needs are constantly changing.
An hour later I was sent an email with an offer. I don't know what happened to the waiting list, but I was pretty happy! It is pretty low pay considering I have a masters degree, but being able to work from home and their flexibility is invaluable to me right now, and I felt the vacation time was good (15 paid days off, 5 paid holidays, and 10 sick days after a 90 day probationary period). I asked to see insurance information and felt that was pretty reasonable too.
My first day is about 2 weeks after I got the initial offer and I am excited to start. I went into a lot of detail here because I read everything on glass door myself throughout the entire process! I know some reviewers mentioned they felt they were unprofessional, but I did not run into that at all. Everyone I have been interacting with is professional and treated me with respect.
Also, it may be helpful to know that my background is that I have a bachelors and masters degree in psychology. I have experience as a psychology researcher, I taught a psychology class, and I interned at a large corporation in their wellness department. I had no experience actually coaching.
Hope this helps someone else :)
