Mobilicity interview questions

Typical interview questions about experience, education, strengths and weaknesses. Focus on customer service and problem solving roles. This is a customer service based position so emphasis on interpersonal skills is a must.

I applied online through an online application / resume upload. I received an email from a store manager asking me to phone her anytime during the week. We set up an interview for the NEXT DAY! as that was her only availability. It lasted 45 minutes, and she had a piece of paper with her interview questions. She asked at least 10 questions, most of which were situational, i.e. "how have you went above and beyond to help a customer in the past", "how would you deal with an irate customer?", "give an example of a time.." "What would your previous employer say about you, both good and bad?"