I applied online. The process took 3 weeks. I interviewed at M&T Bank (Rochester, NY) in Feb 2025
Interview
First a phone interview where they explain the position and a little about the company as a whole, then they go into asking basic questions like how much schooling you have, why you want to work there, previous experience in sales and in customer service, how close you live to the work location and how you'll be getting to work. Very easy process, took about 20 minutes, Then a normal in person interview with the branch manager where you can meet the people you'll work with and see the branch.
Interview questions [1]
Question 1
How many year of experience do you have in customer service?
It was a phone interview, interviewer was nice, as some questions to make sure we where on the same page then if not the interview would come to an end.
I applied in-person. I interviewed at M&T Bank (Stratford, CT) in May 2025
Interview
2 in person interviews
1 phone interview with the recruiter
Just be honest. They are big on client services, sales and customer service. Also making your goals. If you can show them example of how you have helped other companies and your versatile it should be an easy career opportunity to land.
Interview questions [1]
Question 1
Would I be able to service clients and undercover needs & introduce them their suit of products.
