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      Ingram Micro

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      Customer Success Manager Interview

      13 May 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Other Customer Success Manager interview reviews for Ingram Micro

      Customer Success Manager Interview

      24 Jul 2017
      Anonymous interview candidate
      London, England

      Application

      I applied online. I interviewed at Ingram Micro

      Interview

      There were a few different interview rounds with different people but pretty easy, no case study required which is nice compared to other tech companies I applied for e.g. Amazon

      Interview questions [1]

      Question 1

      Tell me about your experience
      Answer question
      1
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 8 weeks. I interviewed at Ingram Micro (London, England) in Apr 2017

      Interview

      I had had 4 phone interviews, one with HR, one with the hiring manager which was a service Dir, one a technical architect, one with the sales Dir. And between each interview and the other there were 2 weeks gap and during that time I would have no updates or feedback and eventually they did not get back to me with any feedback after 4 interviews they just went quite. So, this was absolutely one of the worse interview processes I have ever gone through as they did not provide me with any kind of feedback at the end so it was total waste of time. I think I learned through this experience what kind of values this vendors has which I'm sure it will extend towards employees and customers. To be fair the section the role was in was from an acquisition called Odin and not classic Ingram Micro. I would not advise nether recommend anyone from applying for roles at this company as the return usually is when you apply for a role is a feedback when you are not successful but if you even do not get that then what would be the point!

      Interview questions [2]

      Question 1

      What would you do if we win a deal for a project that need has a non negotiable deadline and the team/company cannot meet the deadline?
      1 Answer

      Question 2

      What is key in managing a customer situation?
      1 Answer