Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      IRS

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: IRS reviews | IRS jobs | IRS salaries | IRS benefits | IRS conversations
      IRS interviewsIRS Seasonal Contact Representative interviewsIRS interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Seasonal Contact Representative Interview

      11 Sept 2015
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at IRS (Dallas, TX) in Sept 2015

      Interview

      I applied at the end of July, I skipped the JSAP assessment because I had already taken it previously. I was highly qualified (Cat A). I received a email to come in for a interview. I sat in front of three managers and was asked a series of 6 questions. Nothing hard just customer service oriented questions.

      Interview questions [1]

      Question 1

      How would you handle a irate customer?
      1 Answer
      1

      Top companies for "Compensation and Benefits" near you

      avatar
      US Navy
      4.0★Compensation and benefits
      avatar
      U.S. Department of State
      3.8★Compensation and benefits
      avatar
      US Air Force
      4.2★Compensation and benefits
      avatar
      US Army
      4.1★Compensation and benefits