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      Henry Ford Health

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      Related searches: Henry Ford Health reviews | Henry Ford Health jobs | Henry Ford Health salaries | Henry Ford Health benefits | Henry Ford Health conversations
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      Customer Service Representative Interview

      5 Aug 2019
      Anonymous employee
      Dearborn, MI
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Henry Ford Health (Dearborn, MI) in May 2015

      Interview

      Optimeyes Customer service rep. 1st interview consisted of general questions, very easy laid back. Immediately had 2nd interview afterwards. Then called for a 3rd then I was offered the position

      Interview questions [2]

      Question 1

      Asked about prior work experience and how you deal with rude customers
      Answer question

      Question 2

      What is your availability
      Answer question

      Other Customer Service Representative interview reviews for Henry Ford Health

      Customer Service Representative (CSR) Interview

      14 Oct 2024
      Anonymous employee
      Dearborn, MI
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied through an employee referral. The process took 2 months. I interviewed at Henry Ford Health (Dearborn, MI)

      Interview

      Answered a few questions on prior medical terminology and experience with customer service. Discussed expectations for future growth and the type of patient care to be seen. Phone interview followed by an in-person interview.

      Interview questions [1]

      Question 1

      Do you have any prior experience with using an EMR software?
      Answer question

      Customer Service Representative Interview

      21 May 2024
      Anonymous employee
      Accepted offer
      Negative experience
      Average interview

      Application

      I interviewed at Henry Ford Health

      Interview

      The interview process was smooth. To the point and your average interview. I interviewed for a few departments and the exerience was about the same. I would not recommend this place for an entry level job because they dont have competitive pay

      Interview questions [1]

      Question 1

      How do you get a patient to pay their copays
      Answer question

      Customer Service Representative Interview

      10 Oct 2023
      Anonymous interview candidate
      Detroit, MI
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Henry Ford Health (Detroit, MI)

      Interview

      Not very difficult. A few job related questions about your personality and how you would handle certain situations. Overall a pretty smooth interview process start to finish. Heard back within 3 weeks.

      Interview questions [1]

      Question 1

      Tell me about yourself please
      Answer question

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