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      HSN

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      Related searches: HSN reviews | HSN jobs | HSN salaries | HSN benefits
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      Customer Service Representative (CSR) Interview

      2 Jan 2024
      Anonymous employee
      Roanoke, VA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at HSN (Roanoke, VA) in Nov 2023

      Interview

      Phone interview, quick basic questions and friendly interviewer. Asked about equipment and internet since you have to provide both and troubleshooting abilities since you would be remote. Ran through a couple “what would you do” scenarios both about customers and about being a team member.

      Interview questions [1]

      Question 1

      What would you do if you lost internet?
      Answer question

      Other Customer Service Representative (CSR) interview reviews for HSN

      Customer Service Representative Interview

      11 Jul 2024
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at HSN

      Interview

      Easy but requires specific work at home equipment or you wont be able to work from home. Just need to submit video answering the questions which were pretty easy and submit resume.

      Interview questions [1]

      Question 1

      Do you know how to close out of a window?
      Answer question

      Customer Service Representative (CSR) Interview

      27 Dec 2023
      Anonymous employee
      Saint Petersburg, FL
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at HSN (Saint Petersburg, FL)

      Interview

      Super great process, I needed to participate in a role play exercise. The interviewer was lovely and offered the position on the spot. This was a great starting position however you quickly outgrow it.

      Interview questions [1]

      Question 1

      How would you handle an escalated customer?
      Answer question

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