H&R Block Tech Support interview questions

not that good if you work seasonal and do not have another job outside of them

The hiring manager asked me fundamental questions pertaining to my work experience and knowledge of tech support, customer service assistant, and call center experience, et cetera. Of course, they asked for your strengths and weaknesses, a time of being challenged, whether I've monitored others, et cetera . They also briefly ask me to define common jargon that's used within the department to ensure my understanding of common knowledge used in tech support.