I applied online. The process took 1 week. I interviewed at H&M (Leeds, England) in May 2025
Interview
Group interview and they asked us to write down a couple of things about ourselves and then read and present them to the group. Then we they asked us about H&Ms values and what we know about the company. We then did quick fire questions, mostly about scenarios in the workplace and we were also put into smaller groups and we were all given a topic and your group has to make points on the topic. At first I was quite nervous but ended up making some friends, I would recommend not being too professional and making sure you let others have a chance to speak and be friendly.
Interview questions [1]
Question 1
What do you know about H&M?
What would you do if a customer has a complaint?
I applied online. I interviewed at H&M (Dundalk) in Mar 2026
Interview
It was lovely, very interactive. Getting to meet new people, seeing the H&M store was really nice. The supervisor was really professional and warm. First we got to know each other, then did a question and answers round with everyone, situation based, customer service based, questions to display your skills etc, talking about H&M values and then we had a group task, to come with a outfit based on the provided situation.
I applied online. I interviewed at H&M (Brighton, England) in Jan 2026
Interview
Group interview, asked us questions like what's our hobbies and why do we want to work at H&M. We then had to work in pairs to choose the importance of certain scenarios that we may come across. We then were given a scenario in a group and had to go around the shop and choose an outfit suitable for that scenario. We ended the interview being asked two random questions about the brand or anything in general.
Interview questions [1]
Question 1
Name a time where you had to make a job easier in order to complete it.