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      Gap

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      Customer Service Representative Interview

      4 Jul 2015
      Anonymous employee
      Richmond Hill, ON
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Gap (Richmond Hill, ON) in Apr 2012

      Interview

      You have to apply online. You can't apply in person. Find out a lot about the company ahead of time to show off your knowledge. The interview is with the manager. She'll ask you some questions, ask for references, and then she'll make you walk around the store and pick out clothes that you think look nice together to see if you have a good fashion sense.

      Interview questions [2]

      Question 1

      What do you know about our company?
      1 Answer

      Question 2

      Why do you specifically want to work for Gap?
      1 Answer

      Other Customer Service Representative interview reviews for Gap

      Customer Service Representative Interview

      6 Oct 2025
      Anonymous employee
      Truro, NS
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Gap (Truro, NS)

      Interview

      It was a very easy process. Mine was a group interview with a few questions about experience and situational hypothetical scenarios. Only 1 interview and was hired the same day.

      Interview questions [1]

      Question 1

      What would you do if you had a customer who was upset with you
      1 Answer

      Customer Service Representative Interview

      12 Jan 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Gap

      Interview

      Easy interview seem to care about emotional intelligence and people skills, behavioral questions for most of the interview. They were friendly and easy to work with, and got offer very quickly after

      Interview questions [1]

      Question 1

      Tell me about a time you’ve worked with a challenging customer
      Answer question

      Customer Service (CSR) Interview

      20 Jan 2025
      Anonymous interview candidate
      Greenville, TX
      Declined offer
      Positive experience
      Average interview

      Application

      I applied in-person. The process took 2 weeks. I interviewed at Gap (Greenville, TX) in Jan 2025

      Interview

      It went well, lots of questions but followed up to be very informative on thier end. They were well prepared and didn't feel bothered to take time and answer all my concerns.

      Interview questions [1]

      Question 1

      Previous experience and hours available
      Answer question

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