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      Cox Communications

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      Supervisor Dispatch Interview

      1 Jun 2013
      Anonymous interview candidate
      Phoenix, AZ
      No offer
      Negative experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Cox Communications (Phoenix, AZ) in Jan 2013

      Interview

      Initial phone interview with HR recruiter, basic questions of why Cox, experience as supervisor. Was then sent a leadership online test which I passed. I had 2nd more detailed phone interview with HR Recruiter and was then sent in for onsite interview. I was not given many details prior as to what interview was to entail. I was surprised to walk into a a full panel interview with director,and 7 of her direct reports. Each person asked a different question which needed to be answered in STAR format, (which was another surprise). The director from the onset did not seem interested in me in that I felt rushed (didn't give me a chance to sit down, take off coat). Individual supervisors were professional in demeanor and seemed to actually listen. I had the impression I was just a filler interviewee with little chance of getting job.

      Interview questions [1]

      Question 1

      Nothing out of the ordinary for management position. Give example of when you handle a difficult situation with an employee. Give an example of when you implemented process. Explain a time when you handled a difficult situation. Why should we pick you? Give us a brief overview of your resume.
      Answer question