I applied online and did an English test. Few days later I got an automatic rejection email, right after attending their career day. Almost a week later, on a Saturday night, I got an email from the recruiter asking me to do a one way interview and do a written test with a few questions simulating interactions with customers. I found confusing, but did it anyway. I tested my internet before doing the one way interview, showed that everything was ok, but the program crashed a few times. Also, the system doesn't allow you to record the answer again, you really need to be good in the first answer. I wrote to the hiring manager and explained, asking the possibility of answering the questions again, I also reported in the platform itself. I sent out my recorded interview with half answers for 2 questions because the platform crashed. Even explaining the situation, I never got a reply. Today I got another rejection email, THE EXACTLY SAME EMAIL I GOT FIRST TIME. I'm wondering if they will send me an email for another interview as if nothing happened. This says a lot about the company. Lack of organization, people has to be perfect no matter what, work from home (which is nice, I've been doing it already), but has to bring their own device. Thanks for wasting my time, Cloudbeds! I really hope your company review this hiring process.