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      Citi

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      Call Center Customer Service Representative Interview

      28 Jan 2017
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at Citi

      Interview

      It was short, I applied and had a call back within a day. Straight forward, come in confident and you'll get it. They need people because others are constantly quitting or getting fired, unfortunately...

      Interview questions [1]

      Question 1

      How did you handle a disgruntled customer?
      1 Answer

      Other Call Center Customer Service Representative interview reviews for Citi

      Call Center Customer Service Representative Interview

      30 May 2017
      Anonymous interview candidate
      San Pedro, Laguna
      No offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at Citi (San Pedro, Laguna) in Feb 2017

      Interview

      Relaxing atmosphere, very professional approach, manner and demeanor by the interviewer. The interview site was in a function room of a hotel in Sta. Rosa, Laguna, PHilippines, The place has great ambiance, very relaxing atmosphere with free-flowing coffee or tea, several choices of fruit juice, and carton-packed meal (heavy snack or lunch), which really made up for the 3 hours' commute from applicant's residence to the interview site. The waiting time, however, was quite long (average 30 mins) before applicant was called up for the 1st interview.

      Interview questions [2]

      Question 1

      Interviewer - Please tell me something about yourself not mentioned in the resume you have submitted. Applicant - Since i finished Grade 6 @ De La Salle College @ Taft Ave, Manila, and every summer vacation until 2nd year college (about 5 years) and every Saturday-Sunday within that period, i worked as an apprentice automotive mechanic in my uncle's auto repair shop in Makati City, Philippines, which enabled me to learn and earn some pocket money.
      1 Answer

      Question 2

      Interviewer - Would you be willing to post a P100,000 performance bond to be hired ? Applicant - What are the terms and conditions of that performance bond in the first place, before i agree to it?
      1 Answer

      Call Center Customer Service Representative Interview

      9 Nov 2016
      Anonymous employee
      Tucson, AZ
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Citi (Tucson, AZ) in Sept 2016

      Interview

      Describe a time when you used customer service to solve the customers problem. And what what's the customers out come. Describe a time you had to do a task you were not familiar with

      Interview questions [1]

      Question 1

      What I can bring to the job
      1 Answer

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