I went through a 4 step interview process including the ride along. I think it came down to the GM deciding it wasn't a good fit. Very top heavy management but very professional. Don't forget your suit.

6am ride-along with one of the drivers on the route, then you return to the office and speak with the entire gauntlet of hiring managers (roughly 5-6 interviews). Very thorough process.

During the hiring process, the manager specifically told me he was hiring for a "bench role". Somebody who could fill in where needed at the company. The job title that was posted was a ghost position, and had no timetable of when it would actually be available.