I applied online. The process took 3+ months. I interviewed at CVS Health (Phoenix, AZ) in Aug 2014
Interview
Phone interview, followed by face to face interview, general questions asked about previous employment, expectations and experience. Recruiters Emphasis on good benefit package, tuition reimbursement, career advancement and overtime.Recruiter on site was very pleasant and professional.
Interview process was not that bad. STAR questions. Did have 2 people there as well. Just general interview questions to get to know you and how you handle situations and scenarios. They also do pay attention to you speak as well
Interview questions [1]
Question 1
Describe a time when you had to handle a difficult call
I applied online. I interviewed at CVS Health (Richmond, VA) in Mar 2026
Interview
The interview process was very personable. The interviewer made me feel comfortable and gave good feedback throughout the interview. The interview was a good conversation, not a question/answer session. I appreciated the interaction.
Very formal with questions about customer care. Don’t need to have a medical background to apply. An interview with multiple managers makes the interview flow better and they ask different questions
