1 interview call and get called after 1 week. That was all. Just one supervisor testing your English and French skills. And also asking questions about how you will interact with patient
Other Call Center Representative interview reviews for Baystate Health
Interview with two managers and a mentor interview with one of the trainers was very nice and Courteous. As they did, ask her a few personal questions that led to qualifying me for the position
Interview questions [1]
Question 1
Customer service experience and how well I do in a fast pace changing environment
I applied through a recruiter. The process took 1 week. I interviewed at Baystate Health (Holyoke, MA) in Apr 2023
Interview
I was contacted and had an initial interview with the recruiter and then ended up having a panel zoom interview. They said up to six managers could join the meeting, but only two of them did. The interview was very stiff and structured. They asked your basic interview questions and there wasn’t a lot of back and forth between the managers.
